When it comes to the health of relationships, teams, and organizations, one thing affects everything: communication. Backed by 30 years of social science, Crucial Conversation skills represent the standard in effective communication. Improve your skills and get better outcomes by attending a training course.The communication skills taught in this training focus on a specific kind of interaction: those when stakes are high, opinions vary, and emotions run strong. This is not a course on winning friends or winning people to your way of thinking; it’s about strengthening relationships and securing results in the moments that matter most.This course teaches nine powerful skills for working through disagreement to achieve better resources: Get unstuck, Master my stories, Start with heart, State my path, Make it safe, Learn to look, Seek mutual purpose, Explore others’ paths, and Move to action.Note: Participants must attend all dates to receive their certificate. REGISTER

Are you looking to enhance your teaching practice? Join the Teaching and Learning Centre's Fall Instructional Support workshop series!Intro to UDL: The Plus-or-Minus-One ApproachLooking to make your teaching more inclusive without overhauling your course? This workshop introduces the plus-or-minus-one approach, a simple strategy for getting started with Universal Design for Learning (UDL) by making small but meaningful adjustments to your instruction.Who Should Attend?While workshops are designed primarily for members of the University community engaged in teaching-related practices, other members of Ontario Tech may enroll in our workshops as part of their professional development.