When it comes to the health of relationships, teams, and organizations, one thing affects everything: communication. Backed by 30 years of social science, Crucial Conversation skills represent the standard in effective communication. Improve your skills and get better outcomes by attending a training course.The communication skills taught in this training focus on a specific kind of interaction: those when stakes are high, opinions vary, and emotions run strong. This is not a course on winning friends or winning people to your way of thinking; it’s about strengthening relationships and securing results in the moments that matter most.This course teaches nine powerful skills for working through disagreement to achieve better resources: Get unstuck, Master my stories, Start with heart, State my path, Make it safe, Learn to look, Seek mutual purpose, Explore others’ paths, and Move to action.Note: Participants must attend all dates to receive their certificate. REGISTER